The Pros & Cons of working as adjuster teams:
Sharing the work load as an Adjuster Team is the best approach for a lot of adjusters. They have discovered that working with a spouse, friend or relative increases productivity and reduces stress. Each has varied strengths and dividing the responsibilities makes a stronger team. This allows each to become experts and excel at different areas of the claims process. Two individuals with adjuster training doubles the knowledge base from which to draw upon. A division of labor lets one member of the team, who is computer savvy, concentrate on the complexities of Xactimate. While the other scopes the damage and deals with the insured. This division of responsibilities strengthens the team because you tend to rely on the other person to carry out their portion of the responsibilities. Instead of working 4 claims a day, as a team it is possible to complete 7. This means more revenue, less aggravation, moral support and someone to share the experience with
It doesn’t matter with most adjusting firms if both members of a team are licensed or not. The policy is one claim per adjuster. Which means, the designated adjuster given a file is solely responsible for all the work on that claim. The designated adjuster is also the one that is representing the insurance company. Some companies will not allow the other member of the team to have any interaction with the insured. No scheduling calls, no reviewing the insured’s policy, no estimating damage and no discussions with the home-owner regarding the settlement. But the non-designated team member can spend the entire visit in the car or truck filling in the data for Xactimate.
There are benefits of both members being licensed. The main one is that some companies will give each of you the same number of files that they give the lone adjusters. So you get twice the claims which means twice the income! Working as a team means greater profitability with shared workload and shared expenses. It is a positive and proven formula for success.
If you put your mind to anything, you can do it, especially with a partner. It is much more enjoyable to work a deployment with a partner instead of doing it by yourself.
When a crisis arises due to mistakes, it is easy to point a fingers at the other and indulge in the blame game. There is more collective rather than individual responsibility involved in working a claim. Things become most challenging when one person does his work correctly and the other makes a mistake, as many individuals cannot bear the thought of shouldering the blame when they did their own part flawlessly.
Things go wrong or even fall apart when there is a difference in the working methods. Especially when there is a clash of ideas and neither person is willing to compromise.
One of the most common disadvantages of working as a team is that you might have to deal with an over bearing and authoritative partner that is unwilling to listen to the other’s point of view. This personality type also is prone to take the praise for the work the other has done or ideas the other came up with.
These are some of the chief pros and cons involved in working as a team. Though there are a number of advantages involved in working as a team, at the same time there are an equal number of drawbacks. So, should you work as a team or work individually? Which is the better option? It has been my observation that the whole ‘team concept’ is really personality driven. Ask yourself, do you and this spouse, friend or relative, get along on a consistent basis? How you answer that should guide you in this decision.
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